Whether you are repairing or replacing a roof due to natural causes (such as windstorms) or just degradation from exposure over time. It’s important to consider the following points when deciding between roofing contractors.
- Obtain at least two quotes through local referrals. Local referrals are familiar with local rules, codes and regulations within the designated area. This will give you a chance to evaluate and compare their features, products, installation practices, pricing, warranty of roofing products and the after install written warranty by the roofer.
- How long has the company been in business? An established company will be there to communicate when any questions arise. As well, they will be able to keep you informed of the project updates, every step of the way.
- Does the roofing company have a stable office, support personnel, warehouse and where is the location? A permanent business address is a sign of stability within the company. This may become important for contacting them again should warranty repair service be required at a later date.
- Make sure the roofing company is licensed and insured. Ensure the roofing contractor has insurance coverage, as without insurance you could be vulnerable to a variety of risks such as damage to your property or personal injury.
- Does the contractor use subcontractors? Subcontractors are often paid on a per job basis: therefore, the jobs are done as quickly as possible which could result in quality control issues.
- Review the company’s rating with the Better Business Bureau. Best to pick a roofing contractor who is listed on the BBB.org site with a high rating. Titanium’s Signature Roofing Program members are required to pass the BBB check to ensure they maintain their elite status as one of the industries finest roofers.
- Get an extended installation warranty. The roofing materials manufacturer will usually include product warranty, but does not cover installation warranty. The installation warranty protects the homeowner from any installation deficiencies. It’s important for the business to be well established, so the company is reliable and will honor it whenever there is a problem.
- Handle your own insurance claim. In most states/provinces, it’s illegal for contractors to act on behalf of the homeowner when negotiating insurance claims.
- Does the company supply a written contract and estimate (and do they require a deposit)? Job specifications and prices should be put in a written quote. Review contract thoroughly with the contractor to clarify any questions or concerns.
- Ask for references of previous customers. A roofing contractor who is reputable will gladly provide you feedback from previous local residential properties. For an unbiased opinion, you can do your own research by searching online articles or reviews posted through online articles and forums. Check with a primary roof manufacturer who they associate with and their local distributor for references. Minimally they should be recognized as a repeat user of a brand & in good standing. Some roofing manufacturers have a listing of ranked recognized roofers on their web sites.
All data and information appearing on this site is anecdotal in nature, reflecting the contributor’s personal experience and not fact-based research and, therefore, to be used for information purposes only. Read full disclaimer